FaQs

Welcome to the Pet Haven Supply Co. FAQ! Here you’ll find answers to some of the most common questions we receive. If you don’t see your question here, feel free to contact us!

 

What types of products do you offer?

We offer a wide range of pet supplies, including nutritious pet food, toys, grooming products, accessories, and health supplements for dogs, cats, and other small animals.

Do you offer delivery services?

Yes! We provide local delivery services for your convenience. Check our website for delivery areas and options. 

Can I change or cancel my order

As we aim to process orders as fast as possible, you must request any changes/cancelations within 12 hrs of ordering. All requests after that time will be denied. Your order can be returned for a full refund after it is recieved within a 30 day time frame. 

Are your products safe and eco-friendly?

We prioritize quality and safety. Many of our products are sourced from reputable brands that focus on ethical practices and sustainability.

Can your staff help with product recommendations?

Absolutely! Our knowledgeable staff is here to assist you with personalized recommendations based on your pet’s needs.

 

How can I contact you?

You can reach us via, email, or through our contact form on the website. We’re here to help!

 

Thank you for choosing Pet Haven Supply Co.! We look forward to serving you and your pets.